Q:How long will you reply me?
A: We are committed to swift communication, ensuring you receive a response within 12 hours.
Q: Can I get some samples?
A: Absolutely! Sample orders are available for quality assessment and market evaluation. Please note that express costs are borne by you.
Q: How soon can you arrange your production?
A: Production commences immediately upon product confirmation and receipt of prepayment, ensuring timely delivery.
Q: What''s delivery time?
A: Delivery is prompt, with small orders dispatched in approximately 3-5 working days, while larger orders may take 10-15 days.
Q:How do you control your quality?
A: Our comprehensive quality control involves three inspection phases—initial, during production, and final goods—backed by a robust 1-year warranty covering non-human damage.
Q: What certificates do you have?
A: We are certified with ISO9000, CE, Explosion-proof certification, and RoHS compliance. Quality and safety certificates from third-party inspections are also provided pre-delivery.
Q: Could I visit your factory?
A: We would be delighted to host you! Kindly fly to Xian Yang airport for a warm welcome and an insightful visit.
Q: What''s your warranty terms?
A: We proudly offer an extensive 12-month warranty period.
Q: Can you provide OEM & Customized service?
A: Yes, we offer comprehensive OEM and ODM services. Our expert R&D team is dedicated to creating tailored professional solutions for your specific needs.