Q: How long will it take for you to respond to my inquiry?
A: We pride ourselves on swift communication and will connect with you promptly, certainly within 12 hours.
Q: Is it possible to receive some samples?
A: Absolutely! Sample orders are available for quality assessment and market evaluation. Please note that the express shipping cost will be your responsibility.
Q: How quickly can you initiate production?
A: Production will commence immediately upon your product confirmation and after we receive the prepayment, ensuring swift progress.
Q: What is the estimated delivery time?
A: For your convenience, small orders are delivered within approximately 3-5 business days, while larger orders take around 10-15 days.
Q: How do you ensure the quality of your products?
A: We implement a rigorous quality control process consisting of three inspection stages (initial, during production, and post-production) complemented by a comprehensive 1-year warranty, which includes free replacement for non-human induced damages.
Q: What certifications do you hold?
A: We proudly possess ISO9000, CE, and Explosion-proof certifications, along with RoHs compliance. Moreover, we can provide third-party quality and safety inspection certifications prior to delivery.
Q: May I visit your factory?
A: We warmly welcome you! Please fly to Xi'an Yang Airport. It would be our immense pleasure to host you.
Q: What are your warranty terms?
A: We offer a solid 12-month warranty period, ensuring your peace of mind and satisfaction.
Q: Can you provide OEM and customized services?
A: Yes, both OEM and ODM services are available. Our expert R&D department stands ready to deliver tailored solutions just for you.
Audited Supplier 
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