Q: How long will you take to reply to me?
A: Our dedicated team is committed to providing you with a swift response, ensuring that you receive a reply within just 12 hours.
Q: Can I request some samples?
A: Certainly! We offer sample orders to facilitate quality assessment and market testing. Kindly note that while we provide the samples, the express shipping cost will be at your expense.
Q: How quickly can you commence production?
A: Upon receipt of your product confirmation and prepayment, our team will promptly initiate production without delay.
Q: What is your delivery time frame?
A: Our efficient delivery process ensures small orders reach you within 3-5 working days, whereas larger quantity orders are fulfilled within 10-15 days.
Q: How do you ensure quality control?
A: We adhere to a stringent quality control protocol, encompassing initial, in-production, and final product inspections. Furthermore, we offer an outstanding warranty service, granting a 1-year free replacement for any damages not caused by human error.
Q: What certifications have you obtained?
A: Our products are backed by prestigious certifications, including ISO9000, CE, Explosion-proof certification, and RoHS compliance. Additionally, third-party quality and safety inspection certifications are available prior to product delivery.
Q: May I visit your factory?
A: We extend a warm welcome for you to visit us! Simply fly into Xian Yang airport, and it will be our pleasure to host you and provide a comprehensive tour.
Q: What are your warranty terms?
A: We provide a robust and comprehensive 12-month warranty period, ensuring peace of mind and product reliability.
Q: Are OEM and Customized services available?
A: Indeed, we offer both OEM and ODM services. Our highly skilled R&D department is equipped to deliver expert solutions precisely tailored to your unique requirements.
Audited Supplier 
){kind=link}