Q:How long will you reply me? A: We are committed to providing you with a prompt response, ensuring you hear from us within a swift 12-hour timeframe.
Q: Can I get some samples? A: Certainly! We offer sample orders to facilitate quality checks and market testing. However, please note that the express shipping cost will be borne by you.
Q: How soon can you arrange your production? A: Our production commences immediately upon receiving your product confirmation and the prepayment, demonstrating our commitment to prompt service.
Q: What''s delivery time? A: We aim for efficiency; typically, small orders are delivered within 3-5 working days, while larger orders take about 10-15 days.
Q:How do you control your quality? A: Our rigorous quality control involves three inspection stages: initial, production, and final goods. We also offer a robust warranty service—1-year free replacement for non-human damage.
Q: What certificates do you have? A: We proudly hold ISO9000, CE, and Explosion-proof certifications, along with RoHs compliance. Additionally, third-party quality and safety inspection certifications are available before delivery, ensuring your peace of mind.
Q:Could I visit your factory? A: We warmly welcome you! Please fly to Xian Yang airport; it would be our great pleasure to host you. Q: What''s your warranty terms? A: We are pleased to offer a 12-month warranty period.
Q:Can you provide OEM & Customized service? A: Absolutely! We offer both OEM and ODM services. Our professional R&D department is dedicated to delivering tailored solutions to meet your specific needs.