Q1: Is it compatible with phone cases?
A: Absolutely! Our device charges seamlessly through cases up to 8mm thick, whether plastic, silicone, or TPU.Q2: What could cause my device to charge slowly?
A: Please verify that your phone supports 15W wireless charging, as lower power levels may apply to non-Qi devices.
Q: How quickly will you respond to my inquiry?
A: We are committed to contacting you promptly, and guarantee a response within 12 hours.
Q: Can I request samples for evaluation?
A: Yes, sample orders are available for quality checks and market testing. Please note that the express shipping cost is your responsibility.
Q: When can you initiate production?
A: Production will commence immediately upon receiving your product confirmation and prepayment, ensuring a swift start.
Q: What is the expected delivery timeframe?
A: Our delivery times are approximately 3-5 working days for small orders and 10-15 days for larger orders.
Q: How is quality control managed?
A: We implement a rigorous three-step inspection process covering original materials, production, and finished goods. In addition, we offer an excellent warranty service with a one-year free replacement for non-human damage.
Q: Which certifications do you possess?
A: Our products boast ISO9000, CE, Explosion-proof, and RoHs certifications. We can also provide third-party quality and safety inspection certifications prior to delivery.
Q: May I visit your factory?
A: We warmly welcome you! Please fly to Xi'an Yang airport, and it would be our immense pleasure to host you.
Q: What are your warranty terms?
A: We offer a comprehensive 12-month warranty period for your peace of mind.
Q: Do you offer OEM & Customized services?
A: Yes, both OEM and ODM services are available. Our professional R&D department is equipped to provide customized, professional solutions tailored to your needs.
Audited Supplier 
){kind=link}