Q: How long will you reply to me?
A: We promise to respond to you promptly, within a maximum timeframe of 12 hours, ensuring minimal wait time and efficient communication.
Q: Can I get some samples?
A: Absolutely, we offer sample orders for quality assessment and market evaluation. Please be aware that the express shipping cost will be borne by the buyer.
Q: How soon can you arrange your production?
A: Upon product confirmation and receipt of prepayment, we will initiate production immediately, ensuring no delays in meeting your requirements.
Q: What's the delivery time?
A: For smaller orders, anticipate a delivery timeframe of approximately 3-5 working days, while larger orders may require 10-15 days, ensuring timely fulfillment.
Q: How do you control your quality?
A: We implement a stringent three-step inspection process (covering initial, production, and finished goods) and offer a robust warranty service, which includes a one-year replacement guarantee for defects not caused by human damage, ensuring quality and reliability.
Q: What certificates do you have?
A: We proudly hold ISO9000, CE, and Explosion-proof certifications, with RoHS compliance. Additionally, we can provide third-party quality and safety inspection certifications prior to delivery, ensuring compliance and trust.
Q: Could I visit your factory?
A: You are warmly invited! Simply fly to Xi'an Yang airport, and we would be delighted to welcome and host you for a visit.
Q: What's your warranty terms?
A: We offer a comprehensive warranty period of 12 months, providing peace of mind and assurance of our product's quality and durability.
Q: Can you provide OEM & Customized service?
A: Yes, we proudly offer both OEM and ODM services. Our professional R&D department is well-equipped to deliver expert and tailored solutions to meet your specific needs, ensuring a perfect fit for your requirements.
Audited Supplier 
){kind=link}